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Service Provider? Let SAP Business One Serve You!

By Mark Burt

If your company is a service provider, efficiency must be a key factor in your regular course of work. In SAP Business One, the customer equipment card is the heart of the service cycle, and hence must be created before taking any further steps. If the services you provide are related to items with serial numbers, you can set SAP Business One to automatically create customer equipment card for each serial number that is issued via delivery or A/R invoice:

This way, when a customer opens a service call for a specific item, the customer equipment card is already available, saving the user and the customer precious time. This setting can be changed at any time.

Available in SAP Business One, version for SAP HANA and SAP Business One. For more information contact Mark Burt at mburt@d1tech.net or for more SAP Business One info click here. 

Topics: sap, SAP Business One, ERP for IT, goals, ERP for business, value of erp, Managed Service Provider

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