ERP Software Blog| SAP Blogs| SAP HANA Blogs| Microsoft Dynamics 365 Blogs

All Credit Goes to The Customer!

By Mark Burt

Credit memo cancels invoice, it reverses both the accounting and the inventory transactions. One document that fixes everything. But, what if you don’t need the whole package? What if you just want to cancel an invoice without influencing inventory? For example, a customer reported about damaged goods. You need to credit the customer but the damaged items will not be returned to the warehouse. For such scenarios you can copy the invoice into a credit memo and set the line of the relevant items to be “Without Qty Posting”. As a result the customer is credited and the items are not returned to the warehouse. Using this option allows keeping the paper trail of the specific deal, and maintain transparency. 

All Credit Goes to The Customer.png

This option is available in both A/R and A/P Credit Memos.

Available in SAP Business One, version for SAP HANA and SAP Business One. For more information please contact Mark Burt at mburt@d1tech.net.

 

 

 

Topics: All Credit Goes to The Customer!

Recent Posts

7 Signs You Should Invest in a Cloud ERP System

Oct 12, 2018 3:59:01 AM

There Are New Options for Emailing Documents in SAP Business One!

Oct 3, 2018 3:13:59 PM

How Query Manager Gets User-Friendlier In SAP Business One!

Sep 24, 2018 4:28:26 PM

How to Create Templates for Pick & Pack in SAP Business One!

Sep 19, 2018 10:27:02 AM

Payment Means Are One Click Away in SAP Business One!

Aug 27, 2018 3:33:26 PM

Posts by Topic

see all